Getting Started
Account & Basics
How do I create an account?
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Click "Sign Up" in the top navigation, enter your email, username, and password. You'll receive a verification email to activate your account.
Is MyPloxora free to use?
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Yes! MyPloxora is completely free. We offer optional premium features for creators, but basic usage is always free.
How do I reset my password?
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Click "Forgot Password" on the login page. Enter your email and we'll send you a reset link.
Content & Posting
Stories, Questions & Confessions
What's the difference between stories, questions, and confessions?
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Stories: Share experiences and narratives.
Questions: Ask for advice or opinions.
Confessions: Share secrets anonymously in a judgment-free space.
Can I post anonymously?
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Yes! When creating a post, toggle the "Post Anonymously" option. Your username won't be displayed, but the post will still count toward your stats.
How do I edit or delete my posts?
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Click the three dots (⋯) on your post and select "Edit" or "Delete". Note: You can't edit posts after 24 hours.
What are User Stories and how do they work?
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User Stories are temporary 24-hour posts (similar to Instagram Stories) that appear at the top of your followers' feeds. They can include text, links, polls, or shared content. Stories automatically disappear after 24 hours and can be set to allow or disable replies.
Can I schedule posts for later?
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Currently, MyPloxora doesn't support post scheduling. All posts are published immediately. However, you can save drafts by clicking "Save as Draft" when creating content.
How do bookmarks work?
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Click the bookmark icon (🔖) on any post to save it for later. Access all your saved content from the Bookmarks page in your profile menu. You can organize bookmarks into custom collections.
Virtual Gifts & Wallet
Sending & Receiving Gifts
What are virtual gifts and how do I send them?
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Virtual gifts are a way to support creators financially. Click the 🎁 icon on any creator's post, select a gift type (ranging from ₦500 Fire Spark to ₦50,000 Royal Vault), add an optional message, and send. The gift value is deducted from your wallet and added to the creator's earnings.
What gift types are available?
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We offer 7 gift types:
• 🔥 Fire Spark - ₦500
• 💎 Diamond Drop - ₦1,000
• 👑 Golden Crown - ₦2,000
• 🚀 Rocket Boost - ₦5,000
• 🏆 Champion Trophy - ₦10,000
• 🌟 Star Spotlight - ₦20,000
• 💰 Royal Vault - ₦50,000
How do I add money to my wallet?
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Go to My Wallet → Top Up Wallet. Choose your payment amount and select a payment method (bank transfer or card payment). Follow the on-screen instructions to complete the transaction. Funds are typically available within minutes.
Can I send gifts anonymously?
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Yes! When sending a gift, check the "Send Anonymously" option. The creator will see the gift type and amount but not your username. Your identity remains completely private.
What's the difference between Main Wallet and Ads Wallet?
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Main Wallet: Used for sending gifts to creators and receiving earnings from gifts you receive.
Ads Wallet: Dedicated balance for promoting and boosting your content. Keep your promotional budget separate from your gift-sending funds.
Are gifts refundable?
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No. Once a gift is sent, it cannot be refunded or reversed. Please review your selection carefully before confirming. Gifts are instant and final transactions.
Rooms & Communities
Joining & Creating Rooms
What are Rooms?
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Rooms are topic-specific communities where users can share content and discuss specific interests. Think of them as themed spaces within MyPloxora.
How do I create a Room?
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Go to "Rooms" → "Create Room". Choose a name, description, category, and privacy settings. Room creation requires a verified account.
What's the difference between public and private rooms?
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Public Rooms: Anyone can join and view content.
Private Rooms: Require approval to join. Content is only visible to members.
Creator Program
Monetization & Verification
How do I become a verified creator?
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Apply through your settings once you have 100+ followers and 50+ posts. We review applications within 5-7 business days.
How do creator gifts work?
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Users can send virtual gifts to creators on their posts. Creators can convert gifts into real money. We take a 20% platform fee.
When can I withdraw earnings?
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Withdrawals require a minimum balance of ₦5,000. Payments are processed within 3-5 business days via Nigerian bank transfer.
How much do creators earn from gifts?
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Creators keep 80% of every gift received. The platform takes a 20% fee to cover payment processing, infrastructure, and platform maintenance. For example, on a ₦5,000 gift, you receive ₦4,000.
What are the requirements to become a verified creator?
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To apply for verification, you need:
• 100+ followers
• 50+ published posts
• 30+ days of account age
• Good standing (no violations)
• Complete profile with bio and profile picture
Once verified, you can receive gifts and access advanced creator tools.
What is exclusive content for gifters?
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Creators can mark posts as "Gifter Exclusive" and set a minimum gift threshold (e.g., ₦500, ₦1,000, ₦2,000). Only users who have previously gifted that creator the minimum amount or more can view the full content. Others see a preview and unlock prompt.
Which Nigerian banks are supported for withdrawals?
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We support all major Nigerian banks including GTBank, Access Bank, UBA, Zenith Bank, First Bank, Guaranty Trust Bank, Stanbic IBTC, Fidelity Bank, and more. Add your bank details in Settings → Bank Account.
Challenges & Rewards
Writing Challenges
What are writing challenges?
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Weekly writing challenges with specific themes or prompts. Submit your best content to compete for cash prizes (₦5,000+). Winners are selected by the MyPloxora editorial team based on quality, creativity, and engagement.
How do I participate in a challenge?
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Visit the Challenges page, select an active challenge, and click "Enter This Challenge" when creating your post. Make sure to follow the challenge guidelines and submit before the deadline. You can track your entry on the challenge leaderboard.
How are challenge winners selected?
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Our editorial team evaluates entries based on:
• Writing quality and creativity
• Adherence to challenge theme
• Engagement (likes, comments, shares)
• Originality and unique perspective
Winners are announced after the challenge ends, and prizes are credited directly to your Main Wallet.
Can I enter multiple challenges at once?
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Yes! You can participate in as many active challenges as you like. Each post can only be entered into one challenge, so create separate posts for different challenges.
Messaging & Social Features
Direct Messages & Interactions
How do Direct Messages work?
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Click the Messages icon in the navigation to access your inbox. Start a conversation by clicking "New Message" and selecting a user. You can send text, links, and share content directly in messages.
Can I create group conversations?
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Yes! When creating a new message, select multiple users to create a group chat. You can add up to 10 people in a group conversation. Name your group for easy identification.
What are reactions and how do I use them?
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Beyond the standard like button, you can react to posts with emojis (❤️ Love, 😂 Haha, 😮 Wow, 😢 Sad, 😡 Angry). Click the reaction icon under any post to see all options. Your reaction is visible to others.
How do I share content?
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Click the share icon on any post to:
• Share to your Story with a caption
• Send via Direct Message
• Copy link to clipboard
• Share to WhatsApp, Twitter, or Facebook
Sharing helps creators reach wider audiences and counts toward engagement metrics.
What are AMA sessions?
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Ask Me Anything (AMA) sessions allow creators to host live Q&A events with their followers. Users submit questions, vote on favorites, and the creator responds in real-time or at scheduled times. Great for community engagement!
Can I create polls in my posts?
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Yes! When creating a post, click "Add Poll" to include voting options (2-4 choices). Users can vote once, and you can see real-time results. Polls automatically close after 7 days or when you manually end them.
Safety & Privacy
Staying Safe
How do I report inappropriate content?
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Click the flag icon on any post or comment. Select the violation type and submit. Our moderation team reviews reports within 24 hours.
How do I block someone?
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Visit their profile, click the three dots (⋯), and select "Block User". They won't be able to see your content or contact you.
Can I control who sees my posts?
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Yes! In Settings → Privacy, you can make your account private, control who can comment, and manage follower approvals.
How does MyPloxora handle my personal data?
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We take privacy seriously. Your email and personal information are never shared with third parties. We only collect data necessary for platform functionality. Read our full Privacy Policy for details on data handling and your rights.
What content is not allowed on MyPloxora?
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We prohibit: hate speech, harassment, explicit sexual content, violence, spam, impersonation, copyright infringement, and illegal activities. Violations may result in content removal, account suspension, or permanent ban.
How do I make my account private?
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Go to Settings → Privacy → Private Account (toggle on). With a private account, only approved followers can see your posts. You must manually approve follow requests.
Series & Content Organization
Creating Series
What are Series and how do I create one?
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Series are collections of related posts organized into episodes (like a book series or TV show). Go to Creator Tools → Series → Create New Series. Add a title, description, and cover image, then publish posts as episodes in sequential order.
Can I charge for Series access?
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Yes! When creating a Series, you can set it as "Premium" and require a minimum gift threshold. Only supporters who have gifted you the specified amount can unlock all episodes.
How do readers follow a Series?
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Readers can click "Follow Series" on any episode. They'll receive notifications when new episodes are published. Series appear on your profile and in the Series discovery section.
Notifications & Settings
Managing Your Experience
How do I customize my notifications?
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Go to Settings → Notifications. You can enable/disable notifications for: new followers, likes, comments, gifts received, mentions, messages, and challenge updates. Choose email, in-app, or both.
What is the Weekly Digest email?
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A curated weekly email summarizing top posts, trending content, and updates from creators you follow. Opt in/out in Settings → Email Preferences. Great for staying updated without constant notifications.
How does the personalized feed work?
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Our algorithm learns your preferences based on what you like, comment on, bookmark, and read. The feed prioritizes content from topics and creators you engage with most. You can also switch to "Recent" view for chronological posts.
Can I mute specific topics or keywords?
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Yes! Go to Settings → Muted Words. Add keywords or phrases you don't want to see. Posts containing these terms will be filtered from your feed and search results.
Technical & Troubleshooting
Common Issues
Why can't I upload images or media?
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Check your file size (max 10MB per image) and format (JPG, PNG, GIF supported). Clear your browser cache and try again. If using mobile, ensure the app has storage permissions.
My post didn't publish. What happened?
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Check your internet connection. Ensure your post meets minimum requirements (title and content). If you were posting to a Room, verify you're still a member. Check your Drafts folder—the post may have been auto-saved.
Why am I not receiving notifications?
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Check Settings → Notifications to ensure the notification types are enabled. For email notifications, verify your email address is confirmed and check your spam folder. For browser notifications, allow permissions in your browser settings.
How do I report a bug or technical issue?
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Go to Contact Support and select "Technical Issue". Provide details about what happened, which page/feature, your device/browser, and steps to reproduce. Screenshots help our team resolve issues faster.
Is there a mobile app for MyPloxora?
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Currently, MyPloxora is fully responsive on mobile browsers. Native iOS and Android apps are in development and will be released soon. You can add MyPloxora to your home screen for an app-like experience.
Why is my account suspended or restricted?
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Account suspensions occur due to Community Guidelines violations (spam, harassment, inappropriate content, etc.). Check your email for details. You can appeal by contacting Support with your case. Temporary restrictions typically last 24-48 hours.
How do I delete my account permanently?
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Go to Settings → Account → Delete Account. This is permanent and irreversible. All your posts, comments, and data will be deleted. Withdraw any remaining wallet balance before deletion. Account recovery is not possible after deletion.
